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I was rejected due to error F8962-070 which deals with needing to provide an ACA document. We did not use the Marketplace for insurance so don't have the form?

 
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1 Reply
CarissaM
Intuit Alumni

I was rejected due to error F8962-070 which deals with needing to provide an ACA document. We did not use the Marketplace for insurance so don't have the form?

Please follow the instructions below in order to correct this, and allow you to file the return. 

 

  • When revisiting the section the default answer is still set to yes but the 8962 and 1095A are not part of the return.
  • If you select Yes you will be prompted to enter the 1095A information and you cannot continue leaving the full form blank as an error will be presented.
  • Now you will not be prompted with the yes/no question to receiving the 1095A and will see your entry with options to edit/delete the entry.
  • Delete the 1095A entry and both the 1095A and 8962 are removed from the return.
  • If you revisit the section again default will be yes but the forms are removed
  • Now, select No, e-file your return, and if you are rejected, then the IRS requires your 1095A in the return (see above help article).

If you need immediate assistance, please click here to contact customer support. 

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