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msmeow154
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I was over charged for using Turbo Tax 2018 $209.97? Why was it so high when I had a easy return?

 
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I was over charged for using Turbo Tax 2018 $209.97? Why was it so high when I had a easy return?

Did you use Live Deluxe?   The "Live" feature allows for on-demand live contact with a CPA/EA tax expert.  They will also review your return prior to filing, and will sign it.    Did you take advantage of your live features?

FAQ:  What is TurboTax Live?
https://ttlc.intuit.com/questions/3859448-what-is-turbotax-live

Here are typical fees in that product:

Live Deluxe:  Federal return 119.99
State return 44.99
Option to pay fees out of the Federal refund:  39.99 (44.99 for California filers)
Plus possible sales tax

Did you not want the Live feature?    Regular Deluxe is 59.99.   You could switch if you have not already paid, but it sounds like you may have already paid and filed.

If you need to discuss your fees with TurboTax Support, here's how to reach them during business hours Monday-Friday.

FAQ:  What is the TurboTax phone number?

https://ttlc.intuit.com/replies/3300041



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