I was entering NY State return info and got the message, "Hm looks like we hit a snag". I have reviewed content - nothing appears inaccurate...what do I do now?

posted

Sometimes the 'hit a snag' is a temporary connectivity issue. When I got this message, I went Back a few screens, then returned to the section and was able to continue.

You could also try temporarily disabling anti-virus programs while working in TurboTax. Here's How to Turn Off Anti-Virus Programs.

@lhoran19

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When I did the initial review of what I entered, I put that I paid $13,959 bc I thought that meant what I will pay. How do I correct line 31 and 32?

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I was entering NY State return info and got the message, "Hm looks like we hit a snag". I have reviewed content - nothing appears inaccurate...what do I do now?

I was entering NY State return info and got the message, "Hm looks like we hit a snag". I have reviewed content - nothing appears inaccurate...what do I do now?

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I was entering NY State return info and got the message, "Hm looks like we hit a snag". I have reviewed content - nothing appears inaccurate...what do I do now?

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I was entering NY State return info and got the message, "Hm looks like we hit a snag". I have reviewed content - nothing appears inaccurate...what do I do now?

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