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rea3582
New Member

I was charged twice, once for the downloadable Turbo Tax ($74.99), and once for the web based support ($113.97). I would like a refund for the cheaper $74.99 charge, as I did not use it.

The web system implied (or I misunderstood) that I needed the downloadable version to file my state taxes.  That turned out not to be true and I only used the more expensive version (which I was happy with).  I only want the smaller charge reversed.  What can I do?
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1 Reply

I was charged twice, once for the downloadable Turbo Tax ($74.99), and once for the web based support ($113.97). I would like a refund for the cheaper $74.99 charge, as I did not use it.

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