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martij15
New Member

I was charged twice $39 for federal and state but when I signed up the cost was $39 to file both together. Did anybody else get overcharged??

 
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1 Reply
EbonyL
New Member

I was charged twice $39 for federal and state but when I signed up the cost was $39 to file both together. Did anybody else get overcharged??

 Due to IRS adding new changes within the Schedules, there are now situations in which an upgrade may be needed. Because of this, it is possible that you may have added an add on that required an upgrade or an extra charge.

If you have not yet filed your tax return, to see what you are being charged for please follow the instructions in this link https://ttlc.intuit.com/replies/4202093

Then proceed to follow the directions in this link  to remove all unwanted add ons.    https://ttlc.intuit.com/replies/3301994

If you have already filed your tax return, to see a breakdown of your charges follow the directions in the following TurboTax FAQ.

https://ttlc.intuit.com/replies/4202093

There is an additional charge for state taxes with all of the upgrades, except Free Edition.

 https://turbotax.intuit.com/personal-taxes/online/

Also, if you elect to pay your TurboTax fees with your refund, there is a fee for that as well.

https://ttlc.intuit.com/replies/3301372

You can follow the instructions listed in the following TurboTax FAQ to contact Customer Support if you need further assistance. https://ttlc.intuit.com/replies/3300041


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