I was charged for e-file but return did not file

[Deckard1]

During final submission of fed & state e-file, TurboTax was taking a long time, then it crashed.  When I check e-file status under "File" in TurboTax, it shows I have not e-filed yet.  And I have no email confirmation that my return was filed.  But my bank was charged for e-filing.  How to remedy?  

[DoninGA]

Duplicate message