I was charged an additional Refund Service Fee of $39. I want a refund. I never saw that fee until I noticed my return was less!

juleshalstead · ‎March 2, 2022

Miss MCJ2 · ‎March 2, 2022

If you were double charged, you are not alone. This happened to a lot of people last week and Intuit is working to refund that extra charge.

Kat · ‎March 2, 2022

@juleshalstead Did you use the "Pay With My Refund" feature, where your TurboTax fees are deducted from your federal refund? If so, there is a $39 fee associated with that feature.

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

Expert does your taxes

Do it yourself

Resources

Support

I was charged an additional Refund Service Fee of $39. I want a refund. I never saw that fee until I noticed my return was less!