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null62
New Member

I was charged $104 Turbo fees it said $44.99. If paid with refund it would add other fees I paid with my charge card and it still charged me. How do I get my money back?

 
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I was charged $104 Turbo fees it said $44.99. If paid with refund it would add other fees I paid with my charge card and it still charged me. How do I get my money back?

What was the total charged to your credit card--104.98 or 149.97?   (plus possible sales taxes)

A Deluxe Federal return is 59.99.
Did you also prepare a state return at 44.99?

And if you did prepare a state return, was it California?  Are you a California filer and originally chose to pay the fees out of your Federal refund?   If so, that payment option is bundled with Premium Services at 44.99.   And if you then changed your mind and paid by credit card without correctly removing Premium Services first, it would still charge you for Premium Services.  If that's what happened to you, here's how to contact Customer Support during business hours:

FAQ:  What is the TurboTax phone number?

https://ttlc.intuit.com/replies/3300041

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