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I was able to fix this issue by logging into Betterment and going to Settings > Security and creating an "app password" for TurboTax. I was able to provide my username and the app password in place of my password in TurboTax and it then worked.
It seems to be a known issue among TurboTax customers, but the issue isn't acknowledged by TurboTax staff. I haven't seen any sort of response from Intuit on this.
Here is a thread with a bunch of responses: https://ttlc.intuit.com/questions/3651286
I don't know if there is anything you can do. Intuit needs to act on this problem.
Very helpful. Worked for me too!
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