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I want to save file on my personal desktop, WITHOUT a password. Turbotax won't let. It wants a keychain password and I don't have one.

I, too, have found what appears to be a solution. I am using TurboTax 2022 on a Mac laptop running Ventura 13.2.1.  I used a variation on Gray Wyn's suggestion.  First, I found the Keychain entry for the Intuit ID with the Password matching the requested "pdrxxx..." on the Keychain Access app.  I found two (2) Intuit IDs, only one (1) correctly matched the requested Keychain Password entry.  Each Keychain ID entry was for a different Application, version year, of TurboTax.  Right-click the matching Password to view the GET INFO screen.  

I found that the requested Keychain Password allowed access for the previous version of TurboTax, 2021.  Rather than DELETE the Keychain Password entry and possibly create a problem for accessing the TT2021 Application and data, since I created the 2022 file from 2021 data file, I added the Turbotax 2022 application to the Access Control list of allowable applications for the 2021 Keychain Password.  I opened TT2022 and was able to open the FILE menu and save the file.  I verified the save by checking the GET INFO screen for that file.  I then closed the file and application, reopened, saved, and rechecked the Get Info screen.  The screen reflected a new Modified date and time.  I did a final check by accessing my Tax 2021 application and files.  The TT2021 app suggested an update.  I ran the update, access the file, and ran a Final Review of the 2021 Return.  It appears that the issue has been solved, however, I have not done a RESTART of my computer.  I will do so after I run a backup.  If any issues are found I will provide a follow-up to this post.  Please, let me know if this helps.

CassLO
Intuit Alumni

I want to save file on my personal desktop, WITHOUT a password. Turbotax won't let. It wants a keychain password and I don't have one.

Please see the below TurboTax FAQ, which includes instructions on how to remove the password:

How do I access my password protected TurboTax Desktop file if I forgot the password?

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I want to save file on my personal desktop, WITHOUT a password. Turbotax won't let. It wants a keychain password and I don't have one.

Trying to install Turbo premier. Turbo wants my "keychain password". I don't know what this is.

I want to save file on my personal desktop, WITHOUT a password. Turbotax won't let. It wants a keychain password and I don't have one.

Tiffany, I can't complete install. Can't get past this keychain issue because I don't know what a keychain is.

AnnetteB6
Employee Tax Expert

I want to save file on my personal desktop, WITHOUT a password. Turbotax won't let. It wants a keychain password and I don't have one.

Take a look at the following TurboTax help article to see if it will help:

 

How do I access my password-protected TurboTax Desktop file if I forget the password?
 

@challatur19 

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JonFS
New Member

I want to save file on my personal desktop, WITHOUT a password. Turbotax won't let. It wants a keychain password and I don't have one.

Can confirm that it worked for me, too.

I want to save file on my personal desktop, WITHOUT a password. Turbotax won't let. It wants a keychain password and I don't have one.

This worked for me and I was then able to download the 2024 Tax software on my Mac- previously I kept getting prompted for the  keychain password.

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