Many are not aware that if you choose to have your payment taken out
of your refund, then a refund processing fee of $34.99 will be charged
by the bank that handles the transaction. There is a way to avoid the
fee if you wish to do so. You would need to change your payment option
to Pay With Card.
*If you wish to change your option, the following instructions will help you do so:
- Log in to your online account, and then click on the Take Me to My Return
- Click on the File tab at the end and then click on Start (or Revisit) next to Step 1.
- You should see View Payment Options at the bottom. Click on this
- Here you'll be able to click Pay by Card and avoid the extra fee
We accept credit, debit, and pre-paid cards with a Visa, MasterCard, American Express, or Discover logo. Like many other U.S. online merchants, we can only process cards with a U.S. billing address.
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