I've followed the directions for efiling form 8862 but turbo tax is saying I have to mail my tax return

beverlydravensto · ‎February 10, 2021

DaraLO · ‎February 10, 2021

Are you preparing your return with TurboTax Online or with the CD/Download software?

For TurboTax Online, please sign out of your account and clear your browser's cache and cookies. Then sign back in and see if you can proceed with e-filing. For the CD/Download software, please perform a manual update and then try to e-file. Refer to the following Help Article for instructions: Manually Update TurboTax for Windows Software (Basic, Deluxe, Premier, Home & Business)

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