Are you preparing your return with TurboTax Online or with the CD/Download software?
For TurboTax Online, please sign out of your account and clear your browser's cache and cookies. Then sign back in and see if you can proceed with e-filing. For the CD/Download software, please perform a manual update and then try to e-file. Refer to the following Help Article for instructions: Manually Update TurboTax for Windows Software (Basic, Deluxe, Premier, Home & Business)
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