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scott170
New Member

I’ve completed the “Business Credits” section multiple times, and expect a result of $0. However TurboTax still says the section is “Not Started”.

 
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1 Reply
SabrinaD2
Expert Alumni

I’ve completed the “Business Credits” section multiple times, and expect a result of $0. However TurboTax still says the section is “Not Started”.

Here are a few steps you can try to resolve this issue related to "not started":

 

  1. Clear Cache and Cookies: Sometimes, clearing your browser's cache and cookies can resolve issues with TurboTax not recognizing completed sections. This can refresh the page and potentially fix the problem.
  2. Run a Final Review: If you are able to run the final Review with no issues, you can ignore the "Needs Review" note for entries you know are correct. 
    • TurboTax will let you know if you need to make changes when you run Review - something you can do at any time and still go back to work on your return. 
    • Just be sure you have no review errors before you choose to file your return.

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