I've cleared and started over my tax return almost three times now and it keeps saying I have a lifetime credit.. but I don't. What can I edit on my return to change it?

ee3fbfe26e01 · ‎April 17, 2023

On my taxes 'Deductions & Credits' tab , it says I don't qualify for the Lifetime Learning Credit.. which I know. But for some reason it keeps coming up that I'm eligible when I get to the filing page and telling me to upgrade. This seems fishy.

MichelleLO · ‎April 18, 2023

Please try logging completely out of the TurboTax website, then clear your browser's cache and delete cookies. A full or corrupted cache can keep TurboTax from functioning properly. If that doesn't work, try a different browser.

If you continue to have issues please reach out to a TurboTax representative for assistance.

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I've cleared and started over my tax return almost three times now and it keeps saying I have a lifetime credit.. but I don't. What can I edit on my return to change it?