turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I've been trying to reset my password, and I just get a "We hit a snag" and I can't login. I've been trying to pay for audit defense and file my return

Is there an issue on Intuit's side right now? I've tried resetting 3 times, and every time I get an email saying it's changed but I still can't login

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
KatrinaLO
Intuit Alumni

I've been trying to reset my password, and I just get a "We hit a snag" and I can't login. I've been trying to pay for audit defense and file my return

To access your account, please click on go to our account recovery page in the TurboTax FAQ below and follow the instructions.

https://ttlc.intuit.com/replies/3302318


**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question