Solved: I used TurboTax last year, but you don't have a record of my account (I got the CD by mail) . What should I do?

I used TurboTax last year, but you don't have a record of my account (I got the CD by mail) . What should I do?

I would like to be able to important from last year rather than go through the new account process (which I have unfortunately started).

posted

If you use the CD and installed the program on your computer, TurboTax does not have a copy of it. The return is on your computer. It is usually in a TurboTax file in Documents.

Here is a link on how to transfer from a file on your computer to the online product: https://ttlc.intuit.com/questions/1900883-transfer-last-year-s-return-into-turbotax-online

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If you use the CD and installed the program on your computer, TurboTax does not have a copy of it. The return is on your computer. It is usually in a TurboTax file in Documents.

Here is a link on how to transfer from a file on your computer to the online product: https://ttlc.intuit.com/questions/1900883-transfer-last-year-s-return-into-turbotax-online