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I tried to check on my refund status. When I logged on, it said congratulations you have successfully filed your 2023 taxes. When clicke on check status. It said I had not filed yet. It now looks like I have filed late. How can I fix this or get hel

What ever happened to the old turbotax?  I have had nothing but trouble with it this year, but I managed to get it my return filed a month ago.  Since I have not received my refund yet, I tried logging on to find status.  After about 35 minutes, I was able to get it open and the screen said "Congratulaiton of fileing you 2023 taxes.  Click status to see the status of your refund."  I checked status and it said I hadn't filed any return this year.  So, I went back into the section where I filed and this time it said I needed to file.  I hit it and filed again.  How do I know this went through and I can I get a person to help me?  The chat room also doesn't work.

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I tried to check on my refund status. When I logged on, it said congratulations you have successfully filed your 2023 taxes. When clicke on check status. It said I had not filed yet. It now looks like I have filed late. How can I fix this or get hel

Sometimes users get confused and think paying their fees filed their tax return.   You have to go all the way through the FILE section and click a big orange button that says "Transmit my returns now" in order to e-file your return.  Did you do that?

Did you e-file?  Did you click a big orange button that said “Transmit my returns now?”

 

 

When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

 

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If the IRS accepted it, what does it say here?  

https://www.irs.gov/refunds         

  Or does your account say “Ready to Mail?”

 

Note:  If it says “Ready to Mail” or “Printed” that means YOU have to mail it yourself.  TurboTax does not mail your tax return for you.

 

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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