I tried to check on my refund status. When I logged on, it said congratulations you have successfully filed your 2023 taxes. When clicke on check status. It said I had not filed yet. It now looks like I have filed late. How can I fix this or get hel

What ever happened to the old turbotax?  I have had nothing but trouble with it this year, but I managed to get it my return filed a month ago.  Since I have not received my refund yet, I tried logging on to find status.  After about 35 minutes, I was able to get it open and the screen said "Congratulaiton of fileing you 2023 taxes.  Click status to see the status of your refund."  I checked status and it said I hadn't filed any return this year.  So, I went back into the section where I filed and this time it said I needed to file.  I hit it and filed again.  How do I know this went through and I can I get a person to help me?  The chat room also doesn't work.