I ordered the Mac software download assuming that’s what I needed for my iPhone. Now it’s charged my back account but won’t let me file my taxes on my iPhone/iPad
The 2018 tax year is over so the mobile app will not work for you. A download of the cd version will work if you can rent or use a MAC.
Contact turbotax during business hours to see if you can change your purchase. https://support.turbotax.intuit.com/contact/
You need a full PC or Mac to use desktop software. You cannot use desktop software on a mobile device like an iPhone or iPad.
[edited to explain further-]---the mobile app is online software. It not possible now to use any online TurboTax software. Online tax preparation and e-filing are permanently closed. In order to complete your 2018 return you need desktop software--the CD version or the download, which must go on the hard drive of a full PC or Mac. That software cannot be supported/installed/downloaded on a mobile device.
i have wrong product. I need to do an LLC. and i have ID code: [removed] thought i was renewing my 2019 tax return ID: [product key removed].
i need to file a LLC
[phone number removed]
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