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tracy-gable
New Member

I started my 2017 taxes over month ago and purchased this years product from costco and now its asking me to buy again

 
1 Best answer

Accepted Solutions
xmasbaby0
Level 15

I started my 2017 taxes over month ago and purchased this years product from costco and now its asking me to buy again

Are you accidentally using online Turbotax instead of the software you installed from the CD you purchased?  If you bought the CD it should be on your hard drive and you open the program from your own computer.

https://ttlc.intuit.com/questions/3791660-find-your-tax-data-file-on-your-computer-in-windows

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

View solution in original post

2 Replies
xmasbaby0
Level 15

I started my 2017 taxes over month ago and purchased this years product from costco and now its asking me to buy again

Are you accidentally using online Turbotax instead of the software you installed from the CD you purchased?  If you bought the CD it should be on your hard drive and you open the program from your own computer.

https://ttlc.intuit.com/questions/3791660-find-your-tax-data-file-on-your-computer-in-windows

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

View solution in original post

xmasbaby0
Level 15

I started my 2017 taxes over month ago and purchased this years product from costco and now its asking me to buy again

<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac">https://ttlc.intuit.com/qu...>
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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