1028629
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I recieved an email around 10pm last night but I still haven't received my advance or an email saying I was approve or denied. Has anyone else had this problem?

*I received an email saying my return had been accepted by the IRS.
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
CarissaM
Intuit Alumni

I recieved an email around 10pm last night but I still haven't received my advance or an email saying I was approve or denied. Has anyone else had this problem?

You should receive an email with instructions on how to create your online account. If you can’t find it, check your junk mail folder. The sender will be turboprepaidcard@email.turboprepaidcard.intuit.com. If you cannot locate it after checking your junk mail folder, or are having trouble creating an account, or logging into your Turbo Prepaid Card online account, call us toll-free at (888) 285-4169.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question