It depends.
TurboTax:
- We'll never send you an email with a "software update" or "software download" attachment. When it's time to tell you about an update, we'll give you instructions on how to manually update from the product or direct you to enter the website name and do so manually. Some of our products have an auto-update feature which is the preferred method.
- We'll never send you an email asking you to send us your user ID or password info.
- We'ill never ask you for your banking information or credit card info in an email. We'll never ask you for private info about your employees in an email.
What we will do
- We'll provide you with instructions on how to stay current with your Intuit product and info on how to securely download an update from your computer.
- If we need you to update your account info, we'll request that you do so by logging into your account or calling an official Intuit number.
Important: Not sure if it's really TurboTax behind that email? We can help. For the latest info on known phishing scams and how to report suspicious emails, visit our Online Security Center.
Avoid phishing scams and spoofed sites
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