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kpriley24
New Member

I received an email "You have a message from Margaret, Enrolled Agent (EA) for 20 years." I can't see any messages when I log on?

 
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1 Reply
RobertG
Expert Alumni

I received an email "You have a message from Margaret, Enrolled Agent (EA) for 20 years." I can't see any messages when I log on?

  • Log back into TurboTax where your tax expert's written response will appear in My tax home.
  • You won't be able to reply to your tax expert’s message, but they'll include instructions on what to do if you still have questions.
  • No changes will have been made to your return by the tax expert, so it's up to you to consider and implement any changes your tax expert recommends.

The tax expert's message can be accessed anytime via the floating Live help button in the bottom right corner of any TurboTax Live screen. Select See my Contact History to find your written response.

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