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katr267337
New Member

I received a text message stating that I had an important email in my inbox about my 2020 tax return. When I log in I don't see a message.

 
9 Replies
Chokolatsunshine
Level 1

I received a text message stating that I had an important email in my inbox about my 2020 tax return. When I log in I don't see a message.

I received the same exact text message from.the turbo tax number but, I can find a message anywhere! Not on the app, text or email smh... I would love to know what is it about and if it's just a general message for all Turbo Tax users! 

adile
New Member

I received a text message stating that I had an important email in my inbox about my 2020 tax return. When I log in I don't see a message.

I just got one too, but there's nothing in my inbox or any notifications on my account page. I guess the number it came from checks out, but there are no details in the text itself to indicate... Well, anything. 

ChondelLO
Intuit Alumni

I received a text message stating that I had an important email in my inbox about my 2020 tax return. When I log in I don't see a message.

There was an email that went out to some customers on 3/25. If you received a text (SMS) from TurboTax, you should check your personal email inbox to see if you received one. Check your spam/junk folder as well. If you didn't receive an email, you can disregard the text.

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adile
New Member

I received a text message stating that I had an important email in my inbox about my 2020 tax return. When I log in I don't see a message.

I got an email on 3/25! I was expecting a new one from today. Thanks for your help!

DaveF1006
Expert Alumni

I received a text message stating that I had an important email in my inbox about my 2020 tax return. When I log in I don't see a message.

There was an email that went out to some customers on 3/25. If you received a text (SMS) from TurboTax, you should check your personal email inbox to see if you received one. Check your spam/junk folder as well. If you didn't receive an email, you can disregard the text.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
damienoh
New Member

I received a text message stating that I had an important email in my inbox about my 2020 tax return. When I log in I don't see a message.

Think it pertains to Unemployment tax situation with the new COVID Aid. 

Catty21122
New Member

I received a text message stating that I had an important email in my inbox about my 2020 tax return. When I log in I don't see a message.

I received one also. Plus I am still waiting on my federal

gloriah5200
Expert Alumni

I received a text message stating that I had an important email in my inbox about my 2020 tax return. When I log in I don't see a message.

There was an email that went out to some customers on 3/25. If you received a text (SMS) from TurboTax, you should check your personal email inbox to see if you received one. Check your spam/junk folder as well. If you didn't receive an email, you can disregard the text. "

amanley93
Level 2

I received a text message stating that I had an important email in my inbox about my 2020 tax return. When I log in I don't see a message.

A lot of duplicate answers here... Don't worry about that message if you can't see anything. TT seems to be wigging out.

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