I put in my AGI number from 2019 to confirm my identity and it says to press option 1 to continue but that's not a live button. The number is correct. Ideas?
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I put in my AGI number from 2019 to confirm my identity and it says to press option 1 to continue but that's not a live button. The number is correct. Ideas?
posted
March 16, 202111:44 AM
last updated
March 16, 202111:44 AM
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I put in my AGI number from 2019 to confirm my identity and it says to press option 1 to continue but that's not a live button. The number is correct. Ideas?
Please see this Turbo Tax FAQ on how to troubleshoot certain issues. Troubleshooting Issues
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