I purchased TurboTax Premier from Costco and used the downloaded version. Am I still able to have a TurboTax expert review my taxes before I file?

[xmasbaby0]

No.   The CD/download does not give you access to having an expert review your tax return.   That is only a feature of online TurboTax software.   But if you have any specific concerns or questions you can ask here.

[matt_24]

Three years later, is this still the case in 2024?

[xmasbaby0]

@matt_24 The TurboTax "Live" experts do not review returns prepared using the CD/download.  They are only available to users of the online "Live" versions of the software.   If you used the CD/download you can ask questions here in the forum or you can contact customer support.   You cannot get a "review" of your return.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time

[DoninGA]

---

@matt_24 wrote:

Three years later, is this still the case in 2024?

---

Yes.  Only the online editions provide Live access to the tax return to be reviewed by a Tax Expert.