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redaccent
Returning Member

I purchased turbotax 2024, Downloaded, and installed it but having issues oppening the program

I purchased turbotax 2024, Downloaded, and installed it but having issues opening the program. I keep getting the following message: "TurboTax error"..."Looks like we've run into an error"
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4 Replies
CatinaT1
Employee Tax Expert

I purchased turbotax 2024, Downloaded, and installed it but having issues oppening the program

Have you tried closing TurboTax and clearing your Cache and Cookies if you are using TurboTax Online.  You could also try a different browser.

 

 

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redaccent
Returning Member

I purchased turbotax 2024, Downloaded, and installed it but having issues oppening the program

i am actually doing the desktop version and i get the following messages while installing,  and then after finally able to install the version 2024 i get the last message when launching the programCapture.JPGCapture 1.JPG

CatinaT1
Employee Tax Expert

I purchased turbotax 2024, Downloaded, and installed it but having issues oppening the program

Ok, I would call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

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redaccent
Returning Member

I purchased turbotax 2024, Downloaded, and installed it but having issues oppening the program

looks like so far i was able to solve my issue, very painful process

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