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mlt5209
New Member

I purchased the disk and have an account. I am asked for payment options. Where would I input the code ?

 
2 Replies
xmasbaby0
Level 15

I purchased the disk and have an account. I am asked for payment options. Where would I input the code ?

Be careful---you are posting from online Deluxe.  That license code is for desktop software--the CD/download.  Have you accidentally gone online to the wrong software?  The code does not work for online TurboTax.  Did you prepare a tax return using online TT by mistake?

 

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-th...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Critter
Level 15

I purchased the disk and have an account. I am asked for payment options. Where would I input the code ?

If you purchased the CD then you should be using the CD and not the ONLINE program ... the code will not work for the ONLINE version .... so to use the program you purchased you can finish the return you started on line this way >   https://ttlc.intuit.com/questions/1901476-how-do-i-switch-from-turbotax-online-to-the-turbotax-softw...

 

 

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