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Level 2
February 10, 2024
Question

I purchased a disk via Amazon and cannot find a license code.

  • February 10, 2024
  • 7 replies
  • 61 views

Please help.  I purchased TurboTax 2023, order number ORDER # [phone number removed]-6996231.  I need a license code please.  It is very difficult to get specific service that the automated phone response cannot answer from Intuit.

    7 replies

    VolvoGirl
    Level 15
    February 10, 2024

    You actually bought the CD and not the download?  You probably need to ask amazon or the seller.

     

    Where is the License Code?

    https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

    Level 2
    February 10, 2024

    The page for help provides links to “Contact us (Intuit) Get expert assistance by calling us at 1-800-4-INTUIT…. The link just takes me to where to find the code, which is of no help.   I need to have Intuit verify the purchase, and send me a code.

    DoninGA
    Level 15
    Level 15
    February 10, 2024
    Level 15
    February 10, 2024

    You purchased your software from Amazon.  You have to ask amazon.

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    Level 2
    February 10, 2024

    Amazon solution is troubleshooting the Issue with Intuit.   I thank you, but this is circular.