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atsf525
Returning Member

I paid with credit card and was charged $70 for Federal filing you overcharged me and I want a refund! You only prepared the one sheet 1040SR come on $70 for that

 
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5 Replies
CarissaM
Intuit Alumni

I paid with credit card and was charged $70 for Federal filing you overcharged me and I want a refund! You only prepared the one sheet 1040SR come on $70 for that

It is showing you used Turbo Tax Premier, which is currently $70 for the federal return. 

 

You can review the fees associated with your return by clicking here

 

Once you have submitted your return, you cannot get a refund. For more information, please click here

 

If you wish to speak with a customer service representative, please click here

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atsf525
Returning Member

I paid with credit card and was charged $70 for Federal filing you overcharged me and I want a refund! You only prepared the one sheet 1040SR come on $70 for that

No this is not response I was looking for - I want a refund . I did not use or intend to us Premiere service. Please refund my credit card.

ReginaM
Expert Alumni

I paid with credit card and was charged $70 for Federal filing you overcharged me and I want a refund! You only prepared the one sheet 1040SR come on $70 for that

Go to this TurboTax website to request a refund for the software purchased from TurboTax.  Refund Request

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atsf525
Returning Member

I paid with credit card and was charged $70 for Federal filing you overcharged me and I want a refund! You only prepared the one sheet 1040SR come on $70 for that

I have been trying to fill out your refund request form and it says order # in wrong format - so again I am getting screwed over!!! Why is this all so difficult? my order #

  • Order #TTWCC151654343

    Order date: January 31, 2020

 

CarissaM
Intuit Alumni

I paid with credit card and was charged $70 for Federal filing you overcharged me and I want a refund! You only prepared the one sheet 1040SR come on $70 for that

If you are still having issues getting a product refund and HAVE NOT filed your return, please click here for instructions to speak with a live representative. 

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