I paid for Turbotax for the 2017 tax year and now need to download my return .. why would I have to pay since I already paid in the past?

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If you already paid for 2017 Online TurboTax (in PLUS or higher) when you prepared your return last year, then access to the 2017 return should not be locked. If it is, then here's how to phone TurboTax Support to troubleshoot:

Hours are 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday.

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

If I did not earn income, pay rent, or have any taxable income in a state but lived there for two months, do I still have to file taxes with that state?

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Expert does your taxes

Do it yourself

Resources

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Expert does your taxes

Do it yourself

Resources

Support

Expert does your taxes

Do it yourself

Resources

Support

I paid for Turbotax for the 2017 tax year and now need to download my return .. why would I have to pay since I already paid in the past?

I paid for Turbotax for the 2017 tax year and now need to download my return .. why would I have to pay since I already paid in the past?

Get more help

Do you have a TurboTax Online account?

I paid for Turbotax for the 2017 tax year and now need to download my return .. why would I have to pay since I already paid in the past?

Do you have an Intuit account?

I paid for Turbotax for the 2017 tax year and now need to download my return .. why would I have to pay since I already paid in the past?

Get more help

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