turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I paid for TurboTax for 2018, and cannot file because have an identity number from the IRS. filed, it was rejected -did not allow me to put my #

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
rjs
Level 15
Level 15

I paid for TurboTax for 2018, and cannot file because have an identity number from the IRS. filed, it was rejected -did not allow me to put my #

To enter your identity protection PIN in TurboTax Online, click the Search button at the top and enter "ip pin" (without the quotes) in the search box, then click the magnifying glass. This will bring up a box that says "Do you need an IP PIN?" Scroll that box down just a bit and click the button that says "Go to IP PIN."

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question