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You enter the license code after you install your TurboTax software. Follow this link to start the basic troubleshooting for installation and activation.
Your "completed" return? Did you use online TurboTax by mistake? That license code should have been entered a long time ago, before you even started working on a tax return.
We see people get confused and they keep logging in to online software which will require them to pay at the end. You need to use the desktop software. One way to tell if you are using the right software---your tool bar. Online software has the toolbar in a black vertical column on the left side of the screen. Desktop software has the tools up on the top of your TT screen.
You are likely to be posting from online software instead of the desktop CD/download software that the license code is for. If you are using online, you are using the wrong program. You need to switch to the desktop software to get what you paid for. You have to download it, update it and open it up from your own hard drive to use it.
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