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bob2preach
New Member

I ordered the program for windows and all that will come up to download is for MAC. I need the program for windows!!!!!!!!Robert [removed]

THERE ARE NO MORE DETAILS !!!  I NEED THE PROGRAM FOR WINDOWS NOT FOR MAC!!! HOW HARD IS THAT TO UNDERSTAND?

ROBERT [remove]

1 Best answer

Accepted Solutions
DoninGA
Level 15

I ordered the program for windows and all that will come up to download is for MAC. I need the program for windows!!!!!!!!Robert [removed]

You will need to contact TurboTax support and speak directly with a support agent to get the correct software pushed to your download account.

See this TurboTax support FAQ for a contact link and hours of operation - https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

To contact TurboTax customer service/support use their contact website during business hours. 

Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent -

https://support.turbotax.intuit.com/contact/ 

Note:  The Call option will not be available when TurboTax Support is closed.

View solution in original post

1 Reply
DoninGA
Level 15

I ordered the program for windows and all that will come up to download is for MAC. I need the program for windows!!!!!!!!Robert [removed]

You will need to contact TurboTax support and speak directly with a support agent to get the correct software pushed to your download account.

See this TurboTax support FAQ for a contact link and hours of operation - https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

To contact TurboTax customer service/support use their contact website during business hours. 

Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent -

https://support.turbotax.intuit.com/contact/ 

Note:  The Call option will not be available when TurboTax Support is closed.

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