I no longer see chat with tax person. I have email stating I have message but when I log into TurboTax I no longer see our chats

[EbonyL122824]

The tax expert's message can be accessed anytime via the floating Live help button in the bottom right corner of any TurboTax Live screen. Select See my Contact History to find your written response. See this link for more information.

[pati07232009]

can you help me i want to finish my income tax but it keeps teling me the gone to send me a code true my email and they don

[pati07232009]

I see this

Let's verify your email

We need to confirm your identity to make sure you're you. Enter the 6-digit code we just sent to

but I don't get an email

[MarilynG]

You can receive your code by text message instead of by email.

Here's the steps to Change to Receive Code by Text. 

@pati07232009