I need to start my return over and the My Account drop-down menu is not functioning. Please advise

posted

This has been occurring with some customers Chrome and Safari. We are currently unsure of what setting is causing it. Try clearing your cookies and cache or you can try another browser such as IE or Firefox (Firefox works best with TurboTax).

Is anyone else having an issue trying to create a new account? I keep getting the message that the function is not available right now.

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I need to start my return over and the My Account drop-down menu is not functioning. Please advise

I need to start my return over and the My Account drop-down menu is not functioning. Please advise

Get more help

Do you have a TurboTax Online account?

I need to start my return over and the My Account drop-down menu is not functioning. Please advise

Do you have an Intuit account?

I need to start my return over and the My Account drop-down menu is not functioning. Please advise

Get more help

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