You'll need to sign in or create an account to connect with an expert.
Sign onto your download account - https://accounts.intuit.com/app/sign-in?app_group=TurboTaxDesktop&asset_alias=Intuit.platform.commer...
Answer was helpful to finding where to access previous year software but when I enter licence code, I get this message...
'Whoops! We hit a snag loading your data. Please try again.'
This had happened several times now. Not sure what to do next.
You will have to contact TurboTax support for assistance with this problem.
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
frol99
New Member
lbiega
New Member
jackkgan
Level 4
Go Green
New Member
BaliThai
Level 2
in Education