You'll need to sign in or create an account to connect with an expert.
You will need to contact TurboTax support for this situation ….
Go to this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
If you have not registered the account you should be able to clear and start over ...
You can downgrade using the Clear and Start Over feature but bear in mind that the different TurboTax "flavors" handle different tax situations and their associated forms.
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
daxs_taxes
New Member
sunnyguy
Level 1
mgarcia3737
New Member
wpcapozzi
New Member
nichole11580
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.