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Vicgreen
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I need to have my upgrade option cleared. I only want the Plus addition but the Deluxe is in my "cart" so to speak and will not clear. What can I do?

 
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2 Replies

I need to have my upgrade option cleared. I only want the Plus addition but the Deluxe is in my "cart" so to speak and will not clear. What can I do?

You will need to contact TurboTax support for this situation ….

Go to this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

I need to have my upgrade option cleared. I only want the Plus addition but the Deluxe is in my "cart" so to speak and will not clear. What can I do?

If you have not registered the account you should be able to clear and start over ...

You can downgrade using the Clear and Start Over feature but bear in mind that the different TurboTax "flavors" handle different tax situations and their associated forms.

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