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Software is not available for 2016---and it is too late to get a tax refund for 2016---even if a 2016 return shows a refund it has now been forfeited. You only have until May 17 2021 to file 2017 or the refund for 2017 will also be forfeited. If you owe tax due you still need to pay.
PAST YEAR RETURNS
Each tax year has to be filed separately using the forms for the specific tax year. They cannot be combined in any way--do not even put them in the same envelope when you mail them. Software for past years is available back to 2017. Any earlier years can only be prepared on paper forms by hand--and those refunds have been forfeited now.
The current online program can only be used for a 2020 return--no other year. And if you did not file a 2019 return you will have trouble e-filing 2020. When it asks for your 2019 AGI try using zero. If zero does not work then you have to print, sign and mail 2020.
Online preparation and e-filing for 2017, 2018 and 2019 is permanently closed.
To file a return for a prior tax year
If you need to prepare a return for 2017, 2018, or 2019 you can purchase and download desktop software to do it, then print, sign, and mail the return(s)
https://turbotax.intuit.com/personal-taxes/past-years-products/
You may also want to explore purchasing the software from various retailers such as Amazon, Costco, Best Buy, Walmart, Sam’s, etc.
Remember to prepare your state return as well—if you live in a state that has a state income tax.
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.
Federal and state returns must be in separate envelopes and they are mailed to different addresses. Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.
Note: The desktop software you need to prepare the prior year return must be installed/downloaded to a full PC or Mac. It cannot be used on a mobile device.
If you are getting a refund, there is not a penalty for filing past the deadline. If you owe taxes, the interest/penalties will be calculated by the IRS based on how much you owe and when they receive your return and payment. The IRS will bill you for this; it will not be calculated by TurboTax.
Refunds for tax years 2016 or earlier have been forfeited and will not be paid to you even if shown on the tax return form. But if you owe tax due, you will still have to pay, and you will be billed later for the interest and penalties owed.
If you want forms to prepare by hand:
PRIOR YEAR FORMS FROM IRS
2016
Form 1040 https://www.irs.gov/pub/irs-prior/f1040--2016.pdf
Form 1040 Instructions https://www.irs.gov/pub/irs-prior/i1040gi--2016.pdf
Form 1040A https://www.irs.gov/pub/irs-pdf/f1040a.pdf
Form 1040AInstructions https://www.irs.gov/pub/irs-prior/i1040a--2016.pdf
Form1040EZ https://www.irs.gov/pub/irs-prior/f1040ez--2015.pdf
Form1040EZ Instructions https://www.irs.gov/pub/irs-pdf/i1040ez.pdf
https://www.irs.gov/filing/where-to-file-paper-tax-returns-with-or-without-a-payment
Remember to prepare your state return as well—if you live in a state that has a state income tax.
2017
https://www.irs.gov/pub/irs-prior/i1040gi--2017.pdfhttps://www.irs.gov/pub/irs-prior/f1040--2017.pdf
https://www.irs.gov/pub/irs-prior/f1040a--2017.pdf
https://www.irs.gov/pub/irs-prior/i1040a--2017.pdf
https://www.irs.gov/pub/irs-prior/f1040ez--2017.pdf
https://www.irs.gov/pub/irs-prior/i1040ez--2017.pdf
2018 Form 1040, Schedules and Instructions
https://www.irs.gov/pub/irs-prior/f1040--2018.pdf
https://www.irs.gov/pub/irs-prior/i1040gi--2018.pdf
2018 Tax and EIC Tables https://www.irs.gov/pub/irs-prior/i1040tt--2018.pdf
IRS 2018 Schedules 1 thru 6 (only if needed)
Sch 1 : https://www.irs.gov/pub/irs-prior/f1040s1--2018.pdf
Sch 2 : https://www.irs.gov/pub/irs-prior/f1040s2--2018.pdf
Sch 3 : https://www.irs.gov/pub/irs-prior/f1040s3--2018.pdf
Sch 4 : https://www.irs.gov/pub/irs-prior/f1040s4--2018.pdf
Sch 5 : https://www.irs.gov/pub/irs-prior/f1040s5--2018.pdf
Sch 6 : https://www.irs.gov/pub/irs-prior/f1040s6--2018.pdf
2019
2019 Instructions
https://www.irs.gov/pub/irs-prior/i1040gi--2019.pdf
1040 https://www.irs.gov/pub/irs-prior/f1040--2019.pdf
1040SR https://www.irs.gov/pub/irs-prior/f1040s--2019.pdf
2019 Schedules 1-3
https://www.irs.gov/pub/irs-prior/f1040s1--2019.pdf
https://www.irs.gov/pub/irs-prior/f1040s2--2019.pdf
https://www.irs.gov/pub/irs-prior/f1040s3--2019.pdf
You can find software for 2017, 2018 and 2019 here : TurboTax Prior Year Products.
TurboTax 2016 is no longer available directly from Intuit, but many resellers such as Amazon still offer it for sale.
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