I need to change my upgrade from the deluxe to the AbsoluteZero one. it will not let me clear and restart. How do I do this?

posted

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition.

Click on Tax Tools on the left side of the program screen while working on the 2017 online tax return.
Click on Clear & Start Over.

See the following TurboTax FAQ for more information: https://ttlc.intuit.com/replies/3288495

The webpage is stuck "Importing your w-2 info to your taxes..." I've been able to enter other W-2s but this specific one just sits and waits until I get logged out. Help?

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I need to change my upgrade from the deluxe to the AbsoluteZero one. it will not let me clear and restart. How do I do this?

I need to change my upgrade from the deluxe to the AbsoluteZero one. it will not let me clear and restart. How do I do this?

Get more help

Do you have a TurboTax Online account?

I need to change my upgrade from the deluxe to the AbsoluteZero one. it will not let me clear and restart. How do I do this?

Do you have an Intuit account?

I need to change my upgrade from the deluxe to the AbsoluteZero one. it will not let me clear and restart. How do I do this?

Get more help

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