Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
cancel
Showing results for 
Search instead for 
Did you mean: 
patmoore2110
New Member

I need to cancel my order that was placed on 1/26/2020.

Order number: TTWCB148634581
Order date: Jan 26, 2020
Total charges: $40.00
2 Replies
EbonyL122824
Employee TurboTax Specialist

I need to cancel my order that was placed on 1/26/2020.

Please see the following FAQ regarding a refund for TurboTax Online products.

https://ttlc.intuit.com/community/charges-and-fees/help/does-your-unconditional-60-day-money-back-gu...

 

Please use the following link to contact Customer Support for further assistance as we are not able to assist with billing issues over AnswerXchange.

https://support.turbotax.intuit.com/contact/

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
patmoore2110
New Member

I need to cancel my order that was placed on 1/26/2020.

So only refunds on CD's....what decade are we in?  I was on the phone for almost an hour yesterday with a turbo expert and she agreed that my instance of turbo is caught in a loop.  She told me that I would be able to get a refund.  Turbo has definite flaws that need to be fixed.  I would like a my order canceled and refund.

Dynamic AdsDynamic Ads
Privacy Settings
v