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7 Replies
GiseleD
Expert Alumni

I need help fixing my return

We can't see your return or account here, as this is a public forum. Are you receiving an error message? If so, please copy and paste it in here so we can better assist. 

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Joannebina1969
Returning Member

I need help fixing my return

 I got a message that my stimulious payment would be deposited into my greendotdirect deposit on 4/30/20. Account ending in 1413.  I dont know. If its lost or why its not in my account. Please help 

Joannebina1969
Returning Member

I need help fixing my return

20200430_091442.gif

 Why hasnt it gone into my account yet nothing on IRS website really answers my specific ???

SusanY1
Employee Tax Expert

I need help fixing my return

Do you recognize the account number indicated? Have you contacted your bank?   

 

If you don't recognize the account number, and your bank cannot provide any additional information it is possible there is an error in the rest of the account number.   If that is the case, the payment will be returned and then the IRS will issue a check instead. 

 

Unfortunately there isn't any source for additional information beyond checking with your bank and what you see here. 

 

@Joannebina1969

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Joannebina1969
Returning Member

I need help fixing my return

 I reconize the last 4 # of my account. But cant see the rest losing hope but its with greendot cash app they have no record of it thank u 

Joannebina1969
Returning Member

I need help fixing my return

20200427_092235.gif

 Its. Been 2 weeks w status not changing still waiting on payment.  I filed on 4/17/2020 as a non filer 

CatinaT1
Employee Tax Expert

I need help fixing my return

Contact your bank or card company.

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