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sniradi
New Member

I'm unable to import tax info from Etrade to TurboTax (MAC desktop version). It ask for user name / pwd (both are correct) but it say Establishing Secure Connection

It fails once it trys to make connection to Etrade but goes back to login page without doing anything.
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1 Reply
CatinaT1
Employee Tax Expert

I'm unable to import tax info from Etrade to TurboTax (MAC desktop version). It ask for user name / pwd (both are correct) but it say Establishing Secure Connection

If you are using TurboTax Online, try importing using a different browser. Make sure you have a VPN or Anti-virus turned off.

 

See the following TurboTax Help articles for potential fixes:

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