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3 Replies
ReginaM
Expert Alumni

I'm stuck on deluxe. I don't need deluxe

You can switch to the Free Edition, however the information that you can enter is pretty limited. 

 

It is important to make sure you’re eligible to Free File. If you answer yes to any of these question, you qualify:

  • Is your adjusted gross income (AGI) $36,000 or less?
  • Were you active duty military in 2019 with an AGI of $69,000 or less?
  • Do you qualify for the Earned Income Tax Credit (EIC)?

To switch to IRS Free File Program delivered by TurboTax.

  1. Sign out of your existing TurboTax account.
  2. Go to the IRS Free File delivered by TurboTax website and sign in to your same account from there.
  3. Select Yes, switch to IRS Free File Program delivered by TurboTax when asked, and Continue.

 

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I'm stuck on deluxe. I don't need deluxe

So my problem was just the opposite. I started in the free file program by mistake. It tells me not to continue but I can't figure out where to go now to continue filing in another program?  What happens to all my data I entered?

VictoriaD75
Employee Tax Expert

I'm stuck on deluxe. I don't need deluxe

If you upgrade, your data will be carried forward into the upgraded version. If you want to downgrade, you will need to clear and start over.

 

How to upgrade software to higher version in TurboTax

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