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I’m locked out of turbo tax and unable to proceed forward. Trying to move forward/backwards pop up tells me cancel/try again.

I made it as far as deductions on my federal credit.
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I’m locked out of turbo tax and unable to proceed forward. Trying to move forward/backwards pop up tells me cancel/try again.

You may have to do an account recovery to get back in your account.  Go to account recovery page to get back in here:  https://myturbotax.intuit.com/account-recovery/?  or you can also go here:  https://ttlc.intuit.com/replies/3300098

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