I'm getting error, "Something didn't work as expected. Please try again." when trying to set up a new account for business tax.

[erichastings60]

I enter the name of the business and address, hit continue, and this error occurs again and again, with no further guidance on what is wrong.

[CatinaT1]

You can try these steps to resolve if you are using the online version:

• Clearing your Cache and Cookies
• Using a different browser
• Opening an Incognito Window

If you are using the desktop version, you may need to do a manual update. 

What is a manual update?