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The cost basis is the amount paid for the cryptocurrencies. Check the CSV that you imported and make sure that there is a value for what you paid for all the transactions. Otherwise you may have to go through all of them typing zeros into each transaction missing a cost basis in order to get the system to calculate.
So I also reported the issue to support on the site itself and as if by magic the next day all the exceptions were resolved. I had checked all the fields prior to reporting the issue so cost basis was populated.
Thank you!
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