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jodiaz
New Member

I log in to my turbotax account, but when I try to file my taxes, it doesn't give me the option for free. It only shows deluxe and up.

 
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xmasbaby0
Level 15

I log in to my turbotax account, but when I try to file my taxes, it doesn't give me the option for free. It only shows deluxe and up.

You cannot file a tax return for free right now.  E-filing for 2016 is closed.  You must use desktop software to complete the 2016 filing process; the lowest version available is Deluxe.  (And you cannot file for 2017 yet.  The online software is not yet available for 2017).

To finish a prior year return started in TT online:https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turb

Your return will have to be printed, signed and mailed,

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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1 Reply
xmasbaby0
Level 15

I log in to my turbotax account, but when I try to file my taxes, it doesn't give me the option for free. It only shows deluxe and up.

You cannot file a tax return for free right now.  E-filing for 2016 is closed.  You must use desktop software to complete the 2016 filing process; the lowest version available is Deluxe.  (And you cannot file for 2017 yet.  The online software is not yet available for 2017).

To finish a prior year return started in TT online:https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turb

Your return will have to be printed, signed and mailed,

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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