turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Oct 16 is the IRS deadline–file confidently with expert help. File Now
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

-green
New Member

I live in Thailand, when I click to file this message appears: "Oops, it looks like we're missing some of your personal information: State Zip code".

I live in Thailand and entered my Thai mailing address.  I ordered Max Benefits, when I click on Start at Step 3 this message appears:  

"Oops, it looks like we're missing some of your personal information:

  • State
  • Zip code" 

I tried changing the address to my son's address but that didn't work.

This feature is pending. Thanks for your patience.
Didn't get the answer you wanted? Talk to a live expert to get the help you need.
1 Reply

I live in Thailand, when I click to file this message appears: "Oops, it looks like we're missing some of your personal information: State Zip code".

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
message box icon

Ready to start your taxes?

Hand off your taxes, get expert help, or do it yourself.

See Pricing
Manage cookies
v